![]() Right-click the unknown device and select Properties to view more information. Although we may be able to see a name for the device, Windows doesn’t know what it is and we don’t know specifically which drivers we need for it. ![]() For our purposes, the difference doesn’t matter. Such devices will often have the name “Unknown device,” but they’ll sometimes have a more descriptive name. Each device with a problem has a little yellow exclamation mark over its icon. ![]() You’ll find unknown devices and other non-functioning devices under Other devices. The Device Manager can also be accessed from the Control Panel or with a search from your Start menu or Start screen. On Windows 7, press Windows Key + R, type devmgmt.msc into the Run dialog, and press Enter. To open it on Windows 10, 8.1, or 8, right-click in the bottom-left corner of the screen or press Windows Key + X and select Device Manager. You’ll see information about Unknown Devices in the Device Manager. RELATED: How to Use the Windows Device Manager for Troubleshooting
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